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PagerDuty MCP Server — agentic threat model

8.3AIVSS 8.3 · High

The PagerDuty MCP Server introduces high operational risk by enabling LLMs to directly modify real-world incident states, services, and schedules, making it highly vulnerable to prompt injection attacks that could disrupt critical IT operations.

OWASP AIVSS score rationale

AIVSS = (CVSS_Base + AARS) × Mitigation_Factor, where AARS = (10 − CVSS_Base) × (Factor_Sum / 10) × ThM
CVSS base 8.5AARS uplift 0.71Factor sum 4.5/10Threat ×1.05Mitigation ×0.9
Autonomy of Action
0.70
Goal-Driven Planning
0.40
Self-Modification
0.10
Dynamic Tool Use
0.80
Persistent Memory
0.20
Contextual Awareness
0.60
Dynamic Identity
0.50
Multi-Agent Interactions
0.30
Non-Determinism
0.50
Opacity & Reflexivity
0.40

Scored with the canonical OWASP AIVSS formula (AIVSS calculator reference); agentic risk factors estimated from the agent’s described capabilities.

MAESTRO 7-layer threat model

Per-layer threats for this agent. Layers tagged “not certain from listing” are general, caveated commentary where the public description didn’t pin that layer.

L1 · Foundation Models⚠ not certain from listing

Not certain from the listing — relies on external LLMs hosting the MCP client. The primary threat is prompt injection or adversarial reprogramming of the host LLM, leading it to execute unauthorized PagerDuty actions.

L2 · Data Operations✓ mapped

The server reads sensitive operational data including incident logs, service configurations, schedules, and on-call personnel details. Exposure or exfiltration of this metadata via RAG or context windows is a key risk.

L3 · Agent Frameworks✓ mapped

High risk of tool misuse. The MCP server exposes tools to trigger, escalate, or resolve incidents. A compromised framework or poisoned prompt can abuse these tools to cause widespread operational denial of service.

L4 · Deployment & Infrastructure⚠ not certain from listing

Not certain from the listing — depends on where the MCP server is hosted. Security relies heavily on the secure storage and isolation of the PagerDuty API tokens used by the server instance.

L5 · Evaluation & Observability⚠ not certain from listing

Not certain from the listing — requires external logging of MCP tool invocations. Without strict audit trails, unauthorized incident modifications or state changes will lack accountability.

L6 · Security & Compliance (cross-cutting)✓ mapped

Token scope is the primary control. The server's security posture depends entirely on enforcing least-privilege API keys and implementing robust user-level authorization (OAuth) rather than shared administrative tokens.

L7 · Agent Ecosystem✓ mapped

In a multi-agent MCP environment, a secondary agent could query this server to gain operational context or maliciously resolve active alerts, leading to cascading, undetected infrastructure failures.

MAESTRO — the 7-layer agentic threat-modeling framework (Cloud Security Alliance / Ken Huang).