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Hey Caden AI — agentic threat model

7.4AIVSS 7.4 · High

Hey Caden AI is a low-to-moderate risk voice agent focused on SMB phone answering, where the primary security exposures involve voice-based prompt injection (vishing), potential exposure of customer PII in call transcripts, and unauthorized call routing.

OWASP AIVSS score rationale

AIVSS = (CVSS_Base + AARS) × Mitigation_Factor, where AARS = (10 − CVSS_Base) × (Factor_Sum / 10) × ThM
CVSS base 6.5AARS uplift 0.91Factor sum 2.6/10Threat ×1.0Mitigation ×1.0
Autonomy of Action
0.40
Goal-Driven Planning
0.20
Self-Modification
0.00
Dynamic Tool Use
0.30
Persistent Memory
0.20
Contextual Awareness
0.40
Dynamic Identity
0.10
Multi-Agent Interactions
0.00
Non-Determinism
0.50
Opacity & Reflexivity
0.50

Scored with the canonical OWASP AIVSS formula (AIVSS calculator reference); agentic risk factors estimated from the agent’s described capabilities.

MAESTRO 7-layer threat model

Per-layer threats for this agent. Layers tagged “not certain from listing” are general, caveated commentary where the public description didn’t pin that layer.

L1 · Foundation Models⚠ not certain from listing

Not certain from the listing — likely relies on third-party speech-to-text, LLM, and text-to-speech models. It is vulnerable to voice-based prompt injection (vishing) where callers attempt to hijack the system's instructions or elicit unauthorized information.

L2 · Data Operations⚠ not certain from listing

Not certain from the listing — likely stores business-specific FAQs, operating hours, and customer call transcripts. Risks include unauthorized access to call logs containing customer PII and potential poisoning of the business knowledge base.

L3 · Agent Frameworks⚠ not certain from listing

Not certain from the listing — likely uses a simple conversational state machine or voice gateway orchestration. Vulnerabilities include insecure integration with external booking tools or calendars, allowing malicious callers to manipulate appointments.

L4 · Deployment & Infrastructure⚠ not certain from listing

Not certain from the listing — hosted as a cloud-based SaaS. Vulnerabilities include standard web application risks, SIP/VoIP infrastructure exposure, and potential eavesdropping on unencrypted voice streams.

L5 · Evaluation & Observability⚠ not certain from listing

Not certain from the listing — likely provides basic call history and transcripts to the business owner, but lacks advanced real-time guardrails to detect and block adversarial voice inputs or toxic agent outputs.

L6 · Security & Compliance (cross-cutting)⚠ not certain from listing

Not certain from the listing — as a closed-source, paid service for SMBs, it does not explicitly document compliance with standards like SOC2, HIPAA, or PCI-DSS, which may be critical depending on the business vertical.

L7 · Agent Ecosystem⚠ not certain from listing

Not certain from the listing — operates primarily as a standalone vertical solution with minimal multi-agent interaction, though it may integrate with external SMB software ecosystems (CRMs, scheduling tools).

MAESTRO — the 7-layer agentic threat-modeling framework (Cloud Security Alliance / Ken Huang).