Floatbot
AI Agent Platform for Enterprises and Contact Center Automation
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for Floatbot, derived from its capabilities.
Overview
Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.
Key features
- No-Code, Enterprise-Grade Generative AI Platform
- Developer-Friendly
- AI Orchestration
Use cases
- Contact Center AI
- Inbound and Outbound call automation with Voice AI
- Digital User On-Boarding with Live chat
- Automate Claims FNOL Filing
- Contact Center Automation
Listing aggregated from aiagentsdirectory.com