Representative24
Multilingual AI agents that resolve support and sales requests across web, WhatsApp, and social by answering questions and taking real actions.
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for Representative24, derived from its capabilities.
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Overview
Representative24 is an AI customer experience platform that deploys multilingual AI agents across web, mobile, WhatsApp, Facebook, and API. Unlike scripted chatbots, its agents don’t just answer questions — they book appointments, qualify leads, check orders, recommend products, and trigger actions in CRMs, e-commerce platforms, or internal systems. The system learns from websites, documents, and APIs with minimal setup, supports real-time 24/7 responses at scale, and targets both support and revenue use cases. A free plan with unlimited time is available, with paid plans adding branding removal, WhatsApp/Facebook agents, and higher-volume conversation limits. Representative24 is operated by Onpipeline Ltd.
Key features
- customer support automation
- lead qualification
- appointment booking
- ecommerce upsell
- multilingual chat
- WhatsApp agent
- Facebook agent
- API actions
- 24/7 support
- CX automation
Use cases
- Automating FAQs, order status, refunds, cancellations, and scheduling without human intervention.
- Capturing and qualifying leads directly in chat and pushing them into CRM.
- Recommending products and driving upsell/checkout flows in e-commerce.
- Running 24/7 multilingual support across web, WhatsApp, Facebook, and mobile apps.
- Escalating edge cases to human agents with full context instead of opening generic tickets.