lyngo
AI phone answering for healthcare
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for lyngo, derived from its capabilities.
These scores are auto-generated from public information (the agent's own listing, docs, and repository) using the canonical OWASP AIVSS formula and the MAESTRO framework — an estimate for guidance, not a penetration test, audit, or certification. See the scoring methodology. Are you the vendor? Factual corrections are free.
Overview
Lyngo is an AI-powered phone answering receptionist built specifically for healthcare clinics. It answers every call 24/7 and handles routine tasks in real time. Unlike generic AI virtual receptionists, Lyngo is designed for health practices (physiotherapy, podiatry, osteopathy, chiropractic, and similar). It delivers enterprise-grade reliability and compliance across UK, AU, NZ, EU and more
Key features
- • 24/7 Call Answering – No missed calls, even after-hours or weekends.
- • PMS Integration (eg. Cliniko)– Book, reschedule, cancel directly in calendar.
- • Smart Patient Handling – Recognises repeat callers, updates records.
- • FAQs – Instant answers for hours, parking, services.
- • Escalations – Secure message taking or call transfer.
- • Compliance – GDPR, UK/EU, APP compliant.
- • Usage-Based Pricing – Simple base + per-minute billing.
- • Analytics – Logs, transcripts, and insights in portal.
Use cases
- • GP / Family Medicine – High daily call volumes, repeat patients.
- • Physiotherapy – Frequent bookings & reschedules.
- • Podiatry – Solo/part-time clinics needing after-hours cover.
- • Chiropractic – Steady patient flow, overflow support.
- • Psychology & Counselling – Sensitive, confidential call handling.
- • Osteopathy – Moderate call volume, rescheduling support.
- • Optometry & Audiology – Routine check-ups, FAQ heavy.
- • Dietetics & Allied Health Groups – Shared clinics, standardised reception.